Gravity Haus Membership
Backcountry Ski Gear
Q: Do I have access to Backcountry and Touring Gear?
A: Yes! We’ve established new partnerships to make sure you can still enjoy your backcountry and uphill adventures! Check them out below.
Cripple Creek Backcountry: Shop Here
Aspen: 133 Prospector Rd #4115, Aspen, CO 81611, (970) 925-7710
Avon: 82 E Beaver Creek Blvd #102, Avon, CO 81620, (970) 763-5723
Denver: 2807 S Broadway, Englewood, CO 80113 (720) 630-8542
Online Booking Page
Silverthorne Backcountry Demo Center By Colorado Adventure Guides: Shop Here
Silverthorne: 204 Ryan Gulch Rd, Silverthorne, CO 80498 (970) 893-8007
Online Booking Page
Teton Backcountry Rentals: Shop Now
Jackson: 565 N Cache St #1, Jackson, WY 83001 (307) 828-1885
Online Booking Page
Q: Can I use my tokens for backcountry Gear?
A: Tokens will only work with Ski Butlers, but don’t worry! We have set up exclusive Gravity Haus member discounts at each of our new partner shops.
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1. Cripple Creek Backcountry: 50% off daily rentals, 5% off retail.
2. Backcountry Demo Center by CAG: 30% off daily rentals, 15% off ORTOVOX retail, 20% off trips and courses, and free avalanche safety equipment included with the AIARE course
3. Teton Backcountry Rentals: 30% off daily rentals
Q: What kind of gear does each shop have?
A: Alpine touring skis, splitboards, snowshoes, avalanche safety gear, and more! Teton Backcountry Rentals even has cross country gear. Check out the websites linked above for more information on each shop.
Q: How do I book my gear?
A: Please visit the “Backcountry Gear” section under “Benefits” in the member portal for detailed instructions. We recommend exploring each shop’s website, linked above. You can book online, or call your desired backcountry rental shop and book directly over the phone.
Q: How do I redeem my exclusive Gravity Haus discount?
A: Present proof of GH membership in-person when you pick up your gear. In the member portal, go to your account, and present your membership status to the shop employee.
Q: Do I need a discount code?
A: For Cripple Creek Backcountry and Silverthorne Backcountry Demo Center, you do not need a code. Simply present proof of membership when picking up your gear, and you will be charged with your discount then. You will not be charged before picking up your gear. For Teton Backcountry Rentals ONLY, if you wish to book online, we have a unique code for 30%. This code will live in the member portal under “Backcountry Gear”.
Additional Questions? Email gear@gravityhaus.com for more info.
Ski Butlers
How Does Ski Butlers Work?
Ski Butlers provides the most convenient rental experience by delivering equipment directly to you. Spend less time hunting down gear and more time actually using it.
1. Reserve the gear you want online or by phone
Follow one of the links, below or call the Ski Butlers reservations team directly at 877.754.7754
2. Relax, you’re on vacation.
Ski Butlers will fit you in your residence or will have the equipment ready for pickup at any Gravity Haus mountain location.
3. Don’t miss a turn.
Enjoy full on-mountain support while you ski or ride. Ski Butlers will switch out any equipment you like throughout your stay.
4. You pack your suitcases.
Ski Butlers will collect the gear. Pickups will be provided at each Gravity Haus location or at a separate residence if you happen to be staying off-site.
From the skis and boards down to the boots, Ski Butlers has the right gear for the type of terrain you like to ski and ride regardless of age or ability level. Don’t wait and book your personalized fitting experience now!
Member Benefits
What are the hotel membership benefits?
As a Gravity Haus Member, you'll enjoy:
+ 50% off hotel stays Sunday - Wednesday
+ 25% off hotel stays Thursday - Saturday
+ 15% off Holidays
And you can enjoy special Member-only perks at our Haus Partner destinations.
What are your holiday dates?
2024
- Memorial Day Weekend: May 24 - 26, 2024
- July 4th Weekend: July 4 - 6, 2024
- Labor Day Weekend: August 30 - September 2, 2024
- Thanksgiving: November 28 - December 1, 2024
- Christmas & New Year’s: December 20 - January 1, 2025
2025
- MLK Weekend: January 17 - 20, 2025
- President’s Week: February 14 - 17, 2025
- Spring Break: March 7 - 15, 2025
- July 4th Weekend: July 4 - 6, 2025
- Labor Day Weekend: August 29 - September 1, 2025
- Thanksgiving: November 27 - 30, 2025
- Christmas & New Year’s: December 19, 2025 - January 1, 2026
Moab Only
- Easter: April 18 - 20, 2025
Do I have a complimentary night? If so, how do I redeem that night?
Only All In members receive complimentary nights for their membership. When you joined or around your renewal month, Gravity Haus sent an email with a form to redeem your complimentary nights.
To redeem your complimentary nights, fill out the form in the email you received.some text
- Forms must be submitted at least 7 days in advance of your desired stay
- Complimentary nights are only eligible to be redeemed Sunday - Wednesday, non-holiday, excluding the Vail property.
- The price of the room cannot exceed the $400 haus rate
If you have questions about your complimentary nights or cannot find your complimentary night form, please contact the Member Success team at members@gravityhaus.com.
How do I use my $100 birthday dining credit and how do I get it?
You will receive your $100 birthday dining gift card via email on the first couple of days of your birthday month. You will have the full month of your birthday to use it. This credit is only eligible to be redeemed at Gravity Haus restaurants located inside our Gravity Haus hotels and Aspen Haus (Slope Room, Cabin Juice, White Rabbit Tavern, The Boat Tow, Wild Pine, and Terrain Taco).
If you received a text message, but not the email, ensure that you are subscribed to receive Gravity Haus emails by finding an old email from us, go to the bottom to "email preferences" to resubscribe!
I forgot what membership I have. Where do I find it?
1. Log in to your Member Portal.
2. Go to "Account" on the bottom navigation bar for all your account information. From here, you can view and update your membership information!
Member Guests
May I bring guests to Gravity Haus for day use? How much does it cost?
If you would like to bring a guest to any Gravity Haus property it is $25/day per guest. All hotel guests may access the property free of additional charges.
Hotel Reservations
Where do I find the cancellation and deposit policies for my hotel reservations?
1. Log in to your Member Portal
2. From “Haus” on the navigation bar, touch “Details” for more information about the property including cancellation policies! You can also find them when making a reservation
3. Once you select the Gravity Haus location, dates, and room type, click the "Show Rates" button and scroll down to “Member Rate”. On the drop-down, the cancellation policy is listed for that location.
What are Gravity Haus locations compared to Haus Partner properties?
Gravity Haus Hotels
- Gravity Haus Breckenridge
- Gravity Haus Jackson Hole
- Gravity Haus Moab
- Gravity Haus Steamboat
- Gravity Haus Truckee-Tahoe
- Gravity Haus Vail
- Gravity Haus Winter Park
Our partner locations are hotel properties that are not owned by Gravity Haus but have a partnership with Gravity Haus where you can enjoy exclusive member savings
- The Gilded Iguana, Costa Rica
- The Ramble Hotel, Denver, CO
- The Elevation Hotel and Spa, Crested Butte, CO
- The Wyman Hotel, Silverton, CO
- Mountain Lodge, Telluride, CO
Gear
What is included with a gear token?
+ 1 token = 1 rental day of snowboard or skis, with your selection of boots and poles. Helmet/goggles are add-ons.
How many gear token codes do I have access to as a Member?
+ Individual: 7 gear token codes
+ Family: 14 gear token codes
+ Anyone listed on the membership will be able to utilize a token, offering greater flexibility for your family’s adventures. You may use more than one token per day should multiple members of your membership need gear at the same time.
+ Traveler & Local: Available to purchase at pre-negotiated rates. You may purchase additional gear token codes at a rate of $340 for 5. Email gear@gravityhaus.com to purchase.
How do I book my gear?
Note: Gear is available on an availability basis, so request your gear token code(s) and book early for guaranteed access to the gear you want!
1. Email gear@gravityhaus.com a minimum 24 hours before your desired first rental day to request gear token(s). Note: Gear is available on a first come first serve basis, so we recommend booking well before 24 hours early to guarantee access to the gear you want!
2. Login to your Member Portal, click “Gear” and select “Book Now” under Ski Butlers. You may also go directly to Ski Butlers website (skibutlers.com)
3. Follow the typical reservation process on skibutlers.com, including inputting the correct location.
4. Use your gear token code from Gravity Haus at checkout!
When is gear available by season?
+ Summer: Available for bookings beginning June 2025.
+ Winter: Available for bookings beginning mid-November 2024, in line with resort openings in each location.
What if I want more gear token codes?
+ You’re in luck! We’ve pre-negotiated rates on additional tokens for you already. You may purchase additional tokens at a rate of $340 for 5 tokens.
+ Email gear@gravityhaus.com to purchase.
Winter
+ Onsite at Ski Butlers’ locations inside Gravity Haus Breckenridge, Jackson Hole, Steamboat, and Vail. Note: members may also use Ski Butlers delivery service in these locations.
+ Delivery available with Ski Butlers in 40+ North American destinations, including to Gravity Haus Aspen, Jackson Hole, Truckee and Winter Park.
Summer
+ Check back in the Spring for updates on our Summer 2025 Gear program!
What if I have questions about the Gravity Haus Gear program?
Email gear@gravityhaus.com and we’ll be happy to help you!
Parking Policies
What are the parking policies at all your locations?
Members receive the best rates on parking at all Gravity Haus locations. For the most up-to-date information on individual parking rates, alternative parking options, and free parking options at each Haus, visit each location's FAQ page:
Pet Policies
May I bring my pet? How much does it cost?
Members are permitted to bring up to two dogs while they are staying at any of our Gravity Haus properties. Dog fee at Gravity Haus properties are at no additional cost for members!
* Please note: Gravity Haus Vail condos are not pet friendly. While we love your furry friends, please do not leave them unattended in your hotel room. Some properties do require advance notice and approval on pets prior to arrival.
Member Portal
How do I reset my password in the Member portal?
1. Login to your Member Portal
2. Under your "Account" and "Membership" "Change password" or from the login page, “Forgot Password”. If you’re having trouble, email members@gravityhaus.com.
Billing
Can I change my plan later?
All members are committed to a 12-month contracted membership. Cancelation requests made within 7 days of the first of the month will be set to cancel for the following month.
Can I pause my membership?
All members are allowed a one time two-month maximum pause during the lifetime of their membership. You may request your pause by emailing members@gravityhaus.com.
How do I update my payment method?
1. Login to your Member Portal.
2. Under your "Account" > "Membership" > "Update credit card".
3. If you would like to update your credit card over the phone contact your Member Success team.
How do I cancel my Gravity Haus membership?
All members are committed to a 12-month contracted membership. Cancelation requests made within 7 days of the first of the month will be set to cancel for the following month.